Another post that I saw got me to wondering about this. For customers of the PSN, are you going to stay with the company even though the network was hacked and you must wait so long for things to be restored?
I am sure that the PlayStation Network will lose some customers over this. They probably already have. But there are some people that enjoy the Network so much that they will probably try to stick it out.
Where would I go? There isn't a competing network for Playstation owners, and I'm not about to buy an xbox.
That is very true. That is why I think the Play Station Network will be able to retain most of their customers. There is not really a "true competitor" that the customers can convert to.