Infrastructure/Help Desk Consultant (Toronto)

[DCTcareer]

Who we are?
Ideaca is a Canadian-based technology consulting firm that sells, develops and implements business application solutions. We currently employ over 160 professionals in our Toronto, Edmonton, Calgary and Vancouver offices.

Our mission is to be the leading Information Technology services company providing business application solutions to the Canadian market. We will do this by:
• Investing in talented and motivated employees
• Building long term relationships with customers
• Focusing nationally

We aim to be the best IT consulting company in Canada!

What are we looking for?
We are expanding our team and looking for an Infrastructure Consultant in our Calgary office.

Your contributions:
• Provide end users with technical support and guidance on desktop application.
• Build and maintain positive client and peer relationships
• A team-player who demonstrates exceptional communication skills (both verbal and written)
• A positive thinker with the ability to learn quickly and implement new technologies.
• The confidence in your ability to manage tasks, issues, their priorities and interdependencies.
• A self-motivated individual who can work under dynamic conditions and within deadlines.

You will focus on:
• You will work with an exciting and diverse group of IT professionals who are truly taking advantage of new approaches to building applications. You will be responsible for the implementation and management of complex server deployments.
• This role includes both internal operational support responsibilities as well as customer facing project responsibilities.


To be successful, you:
• Successfully completed a post-secondary degree/diploma in Business, Compute Science or a related discipline.
• Have server implementation and deployment experience ideally including some of the following Microsoft Exchange, BizTalk, Dynamics AX, Dynamics CRM, SQL Server, SharePoint, Oracle databases, and clustered environments.
• Have experience working with network implementation of Cisco routers, switches and PIX firewalls.
• Have experience in administering/tracking patches, backups, user ids and system security, as well as other server administration.
• Have experience in administering both Windows and Unix/Linux servers.
• Have experience with software deployment/patch application (i.e.: SMS, WSUS)
• You must be prepared for some domestic and international travel as required.



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