Phone Support & Datacenter

I think there shold be 24X7 phone support available for datacenters. Do you tink it is important or email support is pretty enought.

[whcdavid]

From my point of view. Datacenter should provide 24x7 phone support or they should response the ticket in 5 minutes or less.

Thanks
David.K

Originally Posted by whcdavid

From my point of view. Datacenter should provide 24x7 phone support or they should response the ticket in 5 minutes or less.

Thanks
David.K

That's right! I agree!