The story is I have bought this APC9211 used and I own it now. I do not have the password so I would like to reset and put it into production. It's sitting in my office. Anyone have anything else besides contacting APC
Quote:
Originally Posted by whcdavid
I have just talked to APC expert and he told me that you should contact APC for solution.
The only solution is to contact apc tech support, they will provide you a factory password if you give them the serial of the apc written on the network adapter.
There is actually a master password that you have to use when direct connected (assuming you don't have the actual password) which APCC will give to you over the phone if you tell them your serial number.