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Old 01-11-2005, 04:55 AM
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I forgot to mention in my earlier post, notification to admin's are done in multiple ways - email and SMS(text messaging). Also, alerts are multi layered in the sense that non-critical messages are sent to network staffs only, but if they are un resloved for a certain period of time, they are escalted to admin level. Critical messages are sent to network staffs as well as admins im################y.

Last edited by amitabh; 01-11-2005 at 04:56 AM. Reason: Spelling correction
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