The Metropolitan Police Service and it have announced they will be working together to deliver a major new element of the force’s IT services and systems strategy.
Through the Total Technology Programme – Infrastructure (TTPi), MPS has created a multi-supplier operating model to deliver core infrastructure services to meet both the current and future needs of the business. Atos will provide the Service Integration and Management Tower (SIAM), service desk and management to ensure a co-ordinated end to end delivery of ICT infrastructure.
The contract was signed on 2 November 2015 between Atos and the Mayor’s Office for Policing and Crime (MOPAC).
Chris Naylor, Director of Digital Policing at MPS said: “This contract award signals a change in the way we deliver ICT for the MPS. Working in partnership with the emerging Digital Policing Intelligent Client Function (ICF), Atos brings a wealth experience in managing the SIAM Towers model and will be our partners in managing the ICT infrastructure. The SIAM Towers model is all about collaboration and leveraging the best capabilities from our technology partners. We have a joint commitment to continuous improvement, delivering vital savings for the MPS over time and bringing innovation to the way the MPS delivers and supports technology for colleagues.”
The MPS has identified an efficient IT infrastructure as a key enabler in its One Met transformation programme to deliver its ‘20:20:20’ strategic priority – to decrease key crimes by 20%, increase public confidence by 20% and decrease costs by 20%.
Atos will manage the 24/7 service desk, encouraging a shift to self-service and driving efficiency and up to date ICT good practice. Atos will be MPS’s technology partner delivering value for money solutions, driving collaboration and innovation and supporting MPS’s future technology aspirations including a more mobile workforce and faster, smarter, better kit.
Atos will also manage the transformation of the other suppliers for datacentre, hosting, end user, network and application management services as those contracts are awarded. Critically, Atos will test and release new applications for use by officers and staff. The result will be an integrated end-to-end service with increased quality and greater value for money.