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Old 08-31-2004, 12:16 PM
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whcdavid whcdavid is offline
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Default Review on GlobalDC.com

Hi,

Here is the review for GlobalDC.com.

Network: Our bandwidth is currently provided by Cogent. Lines come in, and are load balanced at core router. Gurantee 100% uptime. For each consecutive hour network is out, customer recieves 1 day service credit on following month.

Product: We provide Low Cost, Reliable Shared Hosting, Dedicated Servers; and coming soon, shell hosting, IIRC, Remote Backup Solutions.

Uptime: We hold over 99.9999% Uptime, with our one outtage, being when SBC/Ameritech Techs Severed our Cables by carlessly digging before finding out what was burried.

Tech Support: Average responce time from 10AM-Midnight is ~1-15 minutes. Sometimes longer depending on question asked, or issue at hand. Provide daily phone support, as well as 24/7 Emergency Phone support for Dedicated Server Customers.

Backup: We keep spare network hardware on hand 24/7 in case of emergency. Each system on the network is backed by a UPS Battery Backup System, as well as Emergency Fail safe Generator that will power servers in-definatly (Natural Gas, Unlimited Piped Supply).

Additional Company Information: As well as hosting out of our own facility, we have recently made deals with Cogent, to operate right out of their Downtown POP (5 minutes away). Their we will be able to provide Higher Bandwidth servers, all the way to 100mbit un-metered in the near future for same low price we provide now.

Many thanks to Chris Allessi II for proving all the information.

Thank You
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