Could one of the resident experts care to explain to me what this exactly means. What does the OP mean by checking the amber lights on the servers and is this an important issue?
ALl part of the standard service. For our managed customers, we are alerted and don't need to monitor the lights so to speak, for our colocation customers we do weekly data centre walkarounds to make them aware of any of their problems.
So you get alerted by some type of software right? And it its not managed then I assume that the clients should find our rather quickly if there are any server issues.