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Old 09-06-2004, 02:43 PM
miketike
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Default Router management from viero

Viero provide very good managing routing services, I just wanted to share some useful services.

Proactive, simplified, transparent network operation, including 24x7 network monitoring and notification of problems.

Maintenance of default router configurations in a centralized database for quick re-imaging and restoration.

Service Level Agreements (SLAs) guarantee performance and ensure your complete satisfaction.

One business day router replacement
Verio will ship replacement MRS Customer Premise Equipment (CPE) within one business day of determining that Customer's MRS CPE is defective.

4-hour Mean-Time-To-Repair

Verio will restore service to unavailable MRS CPE within four hours after Verio determines the exact cause of MRS CPE unavailability.

30-minute proactive call to alert you of any MRS CPE outage
Verio will notify Customer that MRS CPE is unavailable within thirty minutes of the time that Verio makes such determination.
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