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  #11  
Old 12-14-2004, 11:08 PM
pdw8
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The only other thing I can think of was that the epop was at capacity and they were waiting to do an augment, but without the full details I can't really comment on it.
Whatever provider you use it's only human that occasionally something will go wrong and that in turn upsets a customer. What I don't want to be involved in is a thread which is just bashing Level(3) as I can pretty much asure that the vast majority of customers are very happy.
We just won the World Communications award for best wholesale carrier
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  #12  
Old 12-14-2004, 11:11 PM
LumbyJJ
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I have no doubt. I've heard great things, and had put up in cash for 6 months, and waited for 3 months to get my line which put a substantial loss on my books before I turned away. Maybe later I'll go back, but I will definately be wary... Until then, I will find providers that seem to care more about my business..
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  #13  
Old 12-14-2004, 11:13 PM
pdw8
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If you want to send me a pm with all the info, I will try to get someone in the US to look into your issues.
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