We understand the need for your servers to run 24x7 around the clock secure and Pro-Actively monitored.
We have designed our management plans to deliver you a fully Managed experience, each management plan includes both Management service and Round the Clock pro-active monitoring service!
Our Management Plan assures that your server is running at its best shape both In terms of Security and Performance!
All our plans includes support for all major Windows (2003/2008) and Linux OS!
Easy Management Plan
Price: $35/month
Proactive 24/7 Server Monitoring and Reboots
Software and Hardware Optimization
Kernel Updates
Security Software and Hardening
Monthly Security Audits /Proactive patching
Ongoing OS / Control Panel updates
3-rd party software installation
Removal of unused/insecure services
DNS Setup & Management
Troubleshoot All Basic Problems
Update and Patch All Server and Control Panel Software
Installation of Any Supported Control Panel Software (Upon Request)
Remote Backups (Backup Space Not Provided by Pro Server Management)
Unlimited Trouble Tickets per month
Unlimited Admin Work Time!
Disaster Recovery & Hack Recovery
1 Hour Response Time Per Ticket (Usually Faster!)
4-6 Hours ResolutionTime Per Ticket (Depends on the complexity)
Supported Server Control Panel Required
Premium Management Plan
Price: $55/month
Proactive 24/7 Server Monitoring and Reboots
Software and Hardware Optimization
Kernel Updates
Security Software and Hardening
Monthly Security Audits /Proactive patching
Ongoing OS / Control Panel updates
3-rd party software installation
Removal of unused/insecure services
DNS Setup & Management
Troubleshoot All Basic Problems
Update and Patch All Server and Control Panel Software
Installation of Any Supported Control Panel Software (Upon Request)
Remote Backups (Backup Space Not Provided by Pro Server Management)
Unlimited Trouble Tickets per month
Unlimited Admin Work Time!
Disaster Recovery & Hack Recovery
1 Hour Response Time Per Ticket (Usually Faster!)
4-6 Hours ResolutionTime Per Ticket (Depends on the complexity)
No Server Control Panel Required
Round-A-Clock Monitor Plan
Price: $14.99/month
Extremely Affordable Solution
Monitor up to 5 services (i.e. SMTP, HTTP, ICMP,POP)
Professional statistics delivery!
24x7 Rapid Emergency Responses
Reboots Requests sent to the provider and/or Contact with the Server Owner
No setup fee!
Private-Label Plan
399$/month
With 24/7 private-label support plan, our shared level3 engineers will work round the clock 24/7 solving your helpdesk requests with a guaranteed ticket response time of 1hour, 30 minutes and a resolution time of 6 hours. We will use your helpdesk, your signature and any other aspect of your company and we will offer truly anonymous support to your own customers. Our Engineers will attempt to solve each ticket within 1 hour, 30 Minutes. If they unable to resolve it within this time frame, they will update the customer and continue to research for the solution.
Our employees are USA/IL Based, All our Engineers are Highly Experienced Level-3 System Administrators
available to serve your company 24x7x365!
As part of our support scope, we will deal with the following issues:
Kernel Updates
vSoftware and Hardware Optimization
Basic Security Software and Hardening
Monthly Security Audits
Troubleshoot All Basic Problems
3rd Party Software Installation
DNS Setup & Management
Update and Patch All Server and Control Panel Software
Installation of Any Supported Control Panel Software (Upon Request)
Remote Backups (Backup Space Not Provided by Phantom Networks)
Unlimited number of Helpdesk tickets
Unlimited number of servers
Support All Majority of OS: Linux/Unix/Windows Server Edition
Support All Major Control Panels: cPanel/ Plesk/ DirectAdmin/ Helm and Webmin
Unlimited Trouble Tickets per month
Unlimited Admin Work Time!
Disaster & Hack Recovery
1.5 Hours Response Time Per Ticket (Usually Faster!)
4-6 Hours Resolution Time Per Ticket (Depends on the complexity)
Rapid Emergency Response (In case if one of the critical services is down)
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Our Management Plans Includes thefollowing:
(performed based on your request)
Updating kernel to the latest release + security patches
Thorough security audit
Installation and configuration of firewall system
Installation of security updates as released by OS/Control Panel vendor
Installation of custom software as desired by customer
Configuration changes as desired by customer
Removal of insecure packages and unnecessary software
Regular scans for easy-to-guess users passwords
Log auditing for unusual activity
Investigating hacking attempts
Anti-spam & Anti-Virus configuration
Anti-DoS/DDoS kernel code tweaking
Default system users removal
SSH server hardening
Restoring files from backup
Mod_Security (Intrusion detection and prevention engine for web applications)
Securing /tmp directory
Snort (Network Intrusion Detection System)
Acid (Analysis Console for Intrusion Databases)
Smartd (HDD Reliability monitor)
SIM (System Integrity Monitor)
PRM (Process Resource Monitor)
SPRI (System Priority)
BFD (Brute Force Detection)
PMON (Socket Monitor)
MRTG / RRDTool (Bandwidth Usage Monitor)
CHkrootkit (Rootkit/Exploit scanner reports sent daily)
Tripwire (keeps track of every file being moved/edited in the system)
And more...
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By letting our engineers manage your servers, giving you the ability to focus more on business side of your company, and not get worried about how your servers are running. Our systems engineers have decades of combined experience working in some of the largest Internet data centers in the world, supporting thousands of servers. We have designed our management plans to deliver you a full hands free experience solution, each management plan includes both Management service and pro-active monitoring 24x7! To ensure that your server is running at it's best shape, for a low cost.
Contact Us:
Contact our 24x7 Customer Service Center Today!
Online IM Clients:
AOL – ProServerManage
MSN Messanger:
sales@proservermanagement.com
Billing & 24x7 HelpDesk:
http://portal.proservermanagement.com
email us:
sales@proservermanagement.com
Thank you for your trust in our business!
ProServerManagement - Servers Security, Administration, Monitoring and Private Label!
