matt_01 we are multi-homed, if one carrier has an issue, we route to another.

We have 7 BGPed carriers, and we guarantee performance on our own internal network only.

We cannot guarantee performance on things out of our hands. However, we can guarantee that your server will be up 100% off the time on the network.

Why? because if one carrier has a problem, we use BGP and start routing over another.