TRUE 24x7 tech. Support
Greetings !!
U&D Square is accepting orders again under following support plans. Support Plans A) Shared Help Desk support: Shared help desk/ E-mail support is available for 8hrs, 16hrs and 24hrs a day. Description:Shared helpdesk support by level2 administrators. Minimum 2 years of experience in providing web hosting support. Familiar with all widely used control panels and OS. (30 min. response and 2 hrs resolutions) Costing:
B) Dedicated Helpdesk + live chat support: Dedicated help desk/ E-mail support is available for 8hrs, 16hrs and 24hrs a day. Description:: Dedicated helpdesk support by level2 administrators. Minimum 2 years of experience in providing web hosting support. Familiar with all widely used control panels and OS. 15 min. response and 2 hrs resolutions. If problem is complex or time consuming then follow up mails every hr. until problem is resolved. Costing:
C) True 24x7 Full support (Shared): Support Includes unlimited help desk support with 30 min. response and 2 hrs resolution. Unlimited live chat, server management and server monitoring. Description:: Shared 24x7 support by level3 administrators. Computer engineer+ RHCE or MCSE + Minimum 3 years of experience in providing web-hosting support. Familiar with all widely used control panels and OS. 30 min. response and 2 hrs resolutions. Costing:$999 per month D) True 24x7 Full support (Dedicated): Dedicated support Includes unlimited help desk support with 15 min. response and 2 hrs resolution. Unlimited live chat, server management and server monitoring. Description:: Dedicated 24x7 support by level3 administrators. Computer engineer+ RHCE or MCSE + Minimum 3 years of experience in providing web-hosting support. Familiar with all widely used control panels and OS. 15 min. response and 2 hrs resolutions. If problem is complex or time consuming then follow up mail every hr. until problem is resolved. Total 4 administrators in one team. 4th admin would be backup admin that will work during weekly/other off of other three administrators. Live Camera access to watch your team on mobile/pda/laptop or pc. Phone access to team for contacting datacenters/Client. Costing:$1299 per month Ultimate Infrastructure:
High quality Resources:
Maximum Transparency:
For further details please send your inquires or visit our website.. You can also send the request From here. If you want us to call you please mail us your details i.e. your name and number , time to call and city / country you are from. One of our representative will get in touch with you. Note: Please note that the "Live Chat" on our website is not for sales support , it may not be active 24x7 for this offer. If you have any question the best way is contact us via e-mail or From our website Thank you. Engagement Manager |
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